Oceania Unveils New Guest Experience Enhancements

Oceania Cruises has unveils new guest experience enhancements as part of its OceaniaNEXT initiative.

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© Oceania Cruises PHOTO: Fleet enhancements are already rolling out as part of OceaniaNEXT (Photo courtesy of Oceania Cruises)

By Ana Figueroa, TravelPulse

Oceania Cruises has revealed new guest enhancements as part of the OceaniaNEXT initiative announced last month. The first steps in the initiative have already rolled out. Namely, upgrades to the line's Regatta-class vessels“As OceaniaNEXT continues to evolve, travelers and travel agent partners will see we are innovating and enhancing all aspects of the Oceania Cruises experience, in ways both large and small, yet always meaningful and impactful,” stated James Rodriguez, executive vice President of Oceania Cruises.

The new OceaniaNEXT enhancements include a shipboard credit option that can be used before departure. Guests and their agents can buy shore excursions, land tours, beverage packages, culinary classes, and specialty dining at La Reserve and Privée. The shipboard credit can be used for voyages departing on or after May 19, 2019 via the “Already Booked” section of OceaniaCruises.com, the Travel Agent Center, or by calling Passenger Services.

Additionally, the OceaniaCruises.com homepage has been re-designed. New features make planning and managing the cruise experience easier.

Also newly-added to the OceaniaNEXT initiative are a revised Pre-Cruise Savings Program offering Best Price guarantees and other savings for future bookings. Guests can also benefit from a new partnership between Oceania and Luggage Forward. The specialty service gives guests the option of having baggage or equipment shipped from their doorstep directly to any Oceania Cruises voyages and back again.